Privacy Policy

Last Updated: June 15, 2025

This Privacy Policy describes how LumyWear ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, make purchases, or interact with us. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: Name, email address, postal address, phone number, and payment information when you make a purchase or create an account.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and other browsing actions.
  • Device Information: Information about your device, including type, operating system, and browser.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders and transactions
  • Providing customer service and responding to your inquiries
  • Personalizing your experience on our website
  • Sending promotional communications about new products, special offers, or other information we think you may find interesting
  • Improving our website, products, and services
  • Analyzing usage patterns and conducting research
  • Protecting our rights and preventing fraud

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.
  • Business Partners: Trusted third parties who help us operate our website, conduct our business, or provide services to you.
  • Legal Requirements: When required by law or to protect our rights, your safety, or the safety of others.

We do not sell your personal information to third parties.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure networks and systems
  • Limited access to personal information
  • Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookie Policy

Cookies are small text files placed on your device when you visit our website. We use cookies to:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Enable certain functions and features
  • Provide analytics and improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure its protection in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

LumyWear
120 Collins Street
Sydney, NSW 2000
Australia

Email: [email protected]
Phone: +61 2 1234 5678